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Visitor
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2 Messages
Tuesday, February 17th, 2026 5:46 PM
The ground wire is broken on my outdoor cable connection.
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Expert
116.1K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
1.2K Messages
@user_x5v3fy Are you services currently impacted by this? It will determine which kind of technician we'll schedule to go out.
EG
Expert
•
116.1K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
XfinityBradM
Official Employee
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1.2K Messages
3 hours ago
@user_x5v3fy Are you services currently impacted by this? It will determine which kind of technician we'll schedule to go out.
2
0