Britbox is supposed to be free this week on xfinity.................but it isn't.

I am trying to access this same advertised offer of free Britbox this week through my X1 cable box and it is instead asking me to subscribe or sign in. Will this be corrected, or was this not an actual offer?

Very disappointing.

user_hvwkq9 thank you for using the Xfinity Subreddit to reach out. The issue with Britbox via Free This Week is a known concern that our backend teams are currently working to get resolved. 

Seems that the problem is ongoing.  930pm cst and still no Britbox.  You’d think Xfinity would be capable of running a streamer on their system since Free this Week has been going on for years.   

@XfinityAlfonso​ I'm trying to access it via the cable box. I will click on britbox and no matter which show/program/movie I click on, it's not free. It's been like that for two days. We should get some sort of credit for having to deal with this, but I doubt that's going to happen. 

Hello @kissfreak1975-, thank you for clarifying that you’re accessing BritBox through your cable box. I understand how frustrating it is to see the content advertised as free and then find that the programs you’re selecting are still showing a charge.