Bring back live agents on the phone.

Xfinity you should care about your paying customers . We should not have to suffer through hours of fighting with a robot to get a simple question answered that could have been asked 5 minutes ago if someone would just pick up the phone. It’s is so exhausting and disgusting. Since your cutting cost for your customer department you should use someone of that money you saved to lower the prices of the bills you send your customer every month. I have been a loyal customer for years but this is extremely baffling and unacceptable.