goodkind's profile

Visitor

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1 Message

Saturday, May 4th, 2024 4:50 PM

Braves

Not resolving issues with Bally will cost Xfinity dearly. Later this week  plan to move to directtv streaming. Sad to have to do that, but like so many in Atlanta area It’s unacceptable to not have Braves broadcasts. I have been a customer for many years  and hate doing this but Xfinity has made a costly decision!

Visitor

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1 Message

1 month ago

I am just before moving to another provider if Xfinity cannot figure out a deal with Bally.  Been a customer for a long time for internet and cable.  Wake up Xfinity!!!!  Let me know soon!

Official Employee

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1K Messages

1 month ago

Thanks for reaching out about the loss of Diamond Sports Group (DSG) programming, which includes Bally Sports regional sports networks. This programming is currently unavailable as our agreement with DSG has expired. Comcast pays programmers to bring our customers the entertainment, information, and sports they want. We work to negotiate fair terms in order to ensure the greatest value for customers given all the ways content can be accessed today. We’ve been flexible with DSG, who is in bankruptcy proceedings, but have been unable to reach an agreement that’s fair for our customers. We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, visit 
www.xfinity.com/howitworks.

1 Message

16 days ago

Only solution I see is to switch to another provider like Direct TV.  Xfinity response of a refund and apology not close to adequate.  Not being to get Braves games, even via MLB Extra Innings simply not acceptable.  I am a very disappointed ex-customer.

[Edit: Personal Information]

(edited)

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