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user_dygars
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2 Messages

Saturday, March 7th, 2026 6:15 PM

Boynton oasis condominium

we are desperately trying to get a technician or a team of technicians out to our property to repair cable boxes that are not only unsightly, but quite dangerous with cable wires, extending to all areas and falling out of the boxes. The boxes are damaged and need repair.  Who do we call or how can we get somebody out to our properties?

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Updated 

5 hours ago

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XfinityBenjaminM

Official Employee

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2.8K Messages

4 days ago

 

user_dygars Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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XfinityAlfonso

Official Employee

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2.4K Messages

5 hours ago

 

user_dygars we do have updates on this concern that we'd love to share, as well as additional requests for information from our local leadership. Please reach out to us over the existing direct messaging thread, and we're happy to share those details. 

 

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