Hi @user_g3ng1c, thank you for the additional detail. To make sure we're helping in the right way, can you let us know what you’re hoping to do once the address is unblocked (for example, restarting service, placing a new order, or resolving a previous issue)?
XfinityMelinda
Official Employee
•
95 Messages
3 hours ago
Hi @user_g3ng1c, thank you for the additional detail. To make sure we're helping in the right way, can you let us know what you’re hoping to do once the address is unblocked (for example, restarting service, placing a new order, or resolving a previous issue)?
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