Blinking yellow light

user_cndgll, Hi there! Thanks for taking the time out of your day to reach out. I can understand the importance of getting your modem working correctly as quickly as possible, as a customer myself. I would not want to wait this long either. You've reached the right team of experts over social media, who are happy to help with getting this resolved in a timely manner. To request a sooner appointment, please feel free to visit our great Appointment Waitlist tool that lets you quickly and easily request preferred dates and times at this link here. If your requested time slot becomes available, we’ll send you a text message. If you need further assistance with this, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.