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1 Message
09/11/2026 11:35 PM
Did not receive my black box to hook fiber connection to.
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Expert
120.9K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Official Employee
465 Messages
Hi there. Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. Can you give me a bit more insight on what you're asking? Did you return a box to a local center, and you want to make sure we've received it?
EG
Expert
•
120.9K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemetrise
Official Employee
•
465 Messages
3 hours ago
Hi there. Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. Can you give me a bit more insight on what you're asking? Did you return a box to a local center, and you want to make sure we've received it?
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