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11/14/2026 11:58 PM

Billing

Hi, my Xfinity bill has gotten a bit too expensive, and I'd like to see if there's any way to lower my monthly cost. I've been a customer for a while and would prefer to stay, so could you check for any loyalty discounts, existing customer promotions, or cheaper plans? I'd also appreciate it if you could match or get close to the rates offered to new customers. If nothing is available, I may have to consider switching providers. Could you please check with the retention department before I make that decision? Thanks!

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