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11/14/2026 8:57 PM

Billing

Hi, I'm reaching out because my Xfinity bill has gotten too expensive. I've been a customer and would like to stay, but I need a lower monthly payment. Can you please check for all available loyalty discounts, existing customer promotions, and lower-priced plans? I'd also like to know if you can match or get close to the price offered to new customers. If you can't lower my bill, I may have to switch providers. Can you please check with the customer loyalty department before I make that decision?

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