Visitor
•
3 Messages
Billing
My current Xfinity bill has just to over $100.00 this month. I have reached out to Xfinity for adjustments to this bill without any luck. I am not planning to this outrageous amount until my current bill have been adjusted. I was wondering if anyone knows another provider that would do a better job than Xfinity. I am open to anyone feedback


XfinityMatthew
Official Employee
•
1.6K Messages
10 hours ago
@user_8ej3sl Hello, thanks for reaching out to us here on Xfinity Forums. It sounds like your promo may have expired. We'd be happy to check the available deals and savings your account is eligible for. Please send us a direct message with your full name and service address.
To send a "Direct Message" to Xfinity Support:
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Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
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