@krolmacius1 thank you for reaching out over Xfinity Forums. You've contacted the right place, I can definitely help answer any questions regarding your monthly charges. Since we will be going over some account specific information, and we don't want that here in our public conversation. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
XfinityJustinC
Official Employee
•
2K Messages
5 hours ago
@krolmacius1 thank you for reaching out over Xfinity Forums. You've contacted the right place, I can definitely help answer any questions regarding your monthly charges. Since we will be going over some account specific information, and we don't want that here in our public conversation. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
0
0