Visitor
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1 Message
Billing
Y do I have 2 bills if I signed up for home internet with a free mobile line for a yr? I ordered a new phone but im making payments on phone so y 2 different bills, especially when added together r over $250?
Visitor
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1 Message
Y do I have 2 bills if I signed up for home internet with a free mobile line for a yr? I ordered a new phone but im making payments on phone so y 2 different bills, especially when added together r over $250?
XfinityMarshante
Official Employee
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756 Messages
5 hours ago
Hello @user_qw11x7, thank you for taking the time to leave a post. I understand how confusing it can be when signing up for services and expecting everything to appear on one bill. For residential services in your home, those charges would typically be on a single bill. However, Xfinity Mobile is billed separately for mobile services. To make sure we’re on the same page, are the two bills you mentioned one for the internet and one for mobile the ones you’re asking about?
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