Billing

@user_bp2qjy

We still have you on the other post https://forums.xfinity.com/conversations/billing/management/691f38b3289084178ce53565?commentId=691f38f92714ca5571b33845&replyId=691f3ac6289084178ce558c1 and we invited you to send us a direct message so we can assist you with your concerns.  

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message