Visitor

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2 Messages

Monday, September 1st, 2025

Billing

My service is down at [Edited: "Personal Information"].  What is the problem?

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Visitor

 • 

2 Messages

8 days ago

I need to get back online

Official Employee

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288 Messages

Greetings, user_qq7u35! It is not fun at all when your Internet is not working properly. Our XFINITY Community Forum team will be happy to assist you with this issue. Have you noticed if the power light on your modem is currently blinking or on a solid white light at this time?

 

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