U

Friday, March 28th, 2025 7:52 PM

Billing

I've had a problem with billing for 5 months.  I'm told a certain bill and it's doubled every month and sometimes told past due and now they won't let me talk to anybody until I pay who knows the corporate number to xfinity?

Official Employee

 • 

1.9K Messages

2 days ago

@user_2vmsu4

 

 

Thanks for reaching out to us,  I'll be happy to assist you with your billing concerns, this link https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill is also a great tool to be able to view your last 12 to 24 months of detailed billing statements.

 

Go ahead and send me a direct message including your first and last name and your complete services to get started so we can get this billing concern resolved for you.

 

Here's the detailed steps to direct message us:

    • Click "Sign In" if necessary
    • Click the "New message" (pencil and paper) icon
    • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
    • Type your message in the text area near the bottom of the window
    • Press Enter to send your message

 

 

 

 

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