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user_78r55f
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1 Message

Wednesday, October 16th, 2024 3:59 PM

Billing

when I called to transfer my services little did I know they were prorated me days and made my bill over $100 more. When I called they were no help whatsoever and not to mention the hassle it is to get a rep. Once I’m able to Im canceling 

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1 month ago

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XfinityBenjaminM

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1.6K Messages

1 month ago

 

user_78r55f Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear of the experience you're having and we'll be happy to help you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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