Billing

Good Morning

I had the most disturbing day FRIDAY DUE to Comcast, I was contacted 3 Times from Collections, The funny part is I showed a payment being made, the Bank showed it cleared, but Saturday morning I was cut off DUE TO NON PAYMENT. FORCING ME TO MAKE ANOTHER PAYMENT TO GET TURNED BACK ON, NOW ITS MONDAY AND BOTH PAYMENTS SHO CLEARING ON SATURDAY.  NOT THAT IT MATTERS TO ANYONE THERE,,, BUT ON 6-12-2020 I WAS DIAGNOSED WITH ADVANCED STAGE 3 PROSTATE CANCER, DUE TO THE NEW INSURANCE RULES I HAD TO PAY $1,000.00 UP FRONT NON NEG. OR NOT GET THE SURGERY ON 7-18-2020.

So instead on accepting the payment that was on record and giving me another week I am told I defaulted on payment arrangements, THAT I DON'T REMEMBER MAKING, HUM. AND ONCE WAS CUT OFF.. HUNG UP ON ,, BECAUSE I ASKED FOR SOMEONE I COULD UNDERSTAND.

IF YOU WANT MONEY  AND YOUR NEGOTIATING TO GET IT PLEASE SPEAK CLEARLY AND WHEN ASKED GIVE THE PHONE TO SOMEONE THAT DOES..... DON'T HANG UP BECAUSE THE OTHER PERSON CANT UNDERSTAND YOU