Visitor
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2 Messages
billing statement
Hello.
I need a billing statement for the past several month but I am only seeing one for November this year when I have been xfinity customer for years. Bothe the web and app are showing the same thing. I assume this is happening because my account recently was newly opened to resolve the issue happened in account transfer. Through the chat, I was able to get links to my old statement but all the link with different url opened the same billing statement, the one I mentioned above.
I need the billing statement for July 2025-October2025 asap. Thank you


XfinityDena
Official Employee
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3.9K Messages
2 hours ago
Thank you for reaching out @user_qhyhv7 Are the billing statements on a previous account and not the current account? You can switch between accounts. The link to assist is https://www.xfinity.com/support/articles/switching-between-multiple-accounts.
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