Regular Visitor
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3 Messages
Billing notices
Once again we have not received an email notice that our paperless bill is available. We have verified our paperless billing settings. It has the same email address (not comcast) that we've been using for years. Last month we also reactivated our comcast email account and have received emails from this forum there. However I have check it and there is no notice of the billing. This problem began 3 or 4 months ago.
Responses
ComcastMichael
Official Employee
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2.9K Messages
7 m ago
Greetings, @Macinfla! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear you are having issues receiving your bill to your email. I would like to have a look into this and see what could be going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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