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1 Message

Saturday, April 18th, 2026 2:37 AM

Billing names

Hello I seen you helped some one add there spouse the bill I really need to add my husband to where it shows his name on the bill 

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Official Employee

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610 Messages

10 hours ago

Hey there user_6ti27g, thanks for taking the time to reach out here on our community forums! We'd be more than happy to see if we can have your husband added. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll take a look!

Here are detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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