Visitor

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2 Messages

Saturday, April 18th, 2026 2:37 AM

Billing names

Hello I seen you helped some one add there spouse the bill I really need to add my husband to where it shows his name on the bill 

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Official Employee

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649 Messages

23 days ago

Hey there user_6ti27g, thanks for taking the time to reach out here on our community forums! We'd be more than happy to see if we can have your husband added. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll take a look!

Here are detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Visitor

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2 Messages

@XfinitySean​ yes it’s was answered I did as suggested but nothing has been done . My maiden name is still on my bill and my husband name hasn’t been add 

Official Employee

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2.7K Messages

@user_6ti27g I'd be more than happy to review your account to confirm your bill is properly updated. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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