Hi there, user_nk124d! Thanks for reaching out about your bill amount. We are happy to go over that with you. You can also see your billing statement in the Xfinity app or on our website. That shows your package, any promotions, the cost, and any changes. We want things at your fingertips!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityRay
Official Employee
•
2.9K Messages
11 days ago
Hi there, user_nk124d! Thanks for reaching out about your bill amount. We are happy to go over that with you. You can also see your billing statement in the Xfinity app or on our website. That shows your package, any promotions, the cost, and any changes. We want things at your fingertips!
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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