U

Visitor

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1 Message

Friday, June 13th, 2025 8:53 PM

Billing higher

My billing has been higher the last few months and I’d like to know why. I believe it’s a usage overage but I’m not sure, I’d like to see the overage charges for the last two months. I’d also like to see information on my current plan and get information on other plan options. Thank you. 

Official Employee

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1.4K Messages

2 days ago

 

user_cvuk8e Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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