[Billing Help] Moved to new address with a community Xfinity account, being billed to my account rather than through the community office.

As the title says. I recently moved into a community with its own Xfinity account, and we're supposed to pay our internet through the community office. Apparently, I'm supposed to merge our accounts together with the community account if I already have an Xfinity account, so I don't get double-billed like I just discovered today.

What are the steps to resolving this issue? I would like to talk to an agent directly since the Xfinity Assistant did not help.