Billing department hours

I need to talk to someone in the billing department. I've been on hold for just shy of half an hour now.

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CC_Tony

Retired Employee

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1.4K Messages

3 months ago

@Firefighter7Hello! Thank you for your post. We are here to help. Can you tell me more about the billing issue that you are having?

2

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F

Firefighter7

3 Messages

@XfinityTony is it possible to pm you or you pm me?

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3 months ago

0

XfinitySheila

Official Employee

•

1K Messages

Firefighter7 Absolutely.

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Please let me know if you have any questions or run into any problems.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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3 months ago

0

Customer Service

Firefighter7

Billing department hours

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CC_Tony

Firefighter7

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