billed for retured phone. Hours spent trying to rectify
returned a samsung A51 2 days after i got it in OCt 2020. Have been on the phone for hours with xfinity billing who acknowledges the phone was returned ito ft worth texas n satifactory shape. as of today 1/9/21 the A51 still appears on my account and Im billed $16.66 for it every month after being assured it was removed. I need this matter straightened out.