Visitor
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1 Message
Bill
I'm going to get my past due payed today for sure please do not turn off my Wi-Fi you have my word it will be paid today
Visitor
•
1 Message
I'm going to get my past due payed today for sure please do not turn off my Wi-Fi you have my word it will be paid today
XfinityBillie
Official Employee
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4.2K Messages
7 hours ago
@user_bh3iui Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. We appreciate the heads up that you will be making your bill payment today. I understand there is some concern that the services may be disconnected. The best option you would have to ensure services are not disconnected is to see if your account is eligible for a payment arrangement by following the directions in this link. Our team is unable to set up these payment arrangements and if the account is not eligible for a payment arrangement we would not be able to extend one. Let us know if you have any other questions.
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