Good evening @user_jkpev3, and thank you for reaching out on our Forums with your payment concerns. I see you are running into some trouble adding a new card. To update your payment information, please follow the instructions here https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments. If those steps are not working and you're running into an error message along the way, please let us know the error you are receiving.
XfinityAlyssaA
Official Employee
•
2.3K Messages
17 hours ago
Good evening @user_jkpev3, and thank you for reaching out on our Forums with your payment concerns. I see you are running into some trouble adding a new card. To update your payment information, please follow the instructions here https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments. If those steps are not working and you're running into an error message along the way, please let us know the error you are receiving.
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