We would love to help you here, our team is based out of our corporate headquarters, and have extensive options to provide support. Phone support is designated with our traditional customer support number, but if you would like for us to help if you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message: Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
XfinityThomasB
Official Employee
•
1.9K Messages
2 days ago
Howdy user_k3xshu
We would love to help you here, our team is based out of our corporate headquarters, and have extensive options to provide support. Phone support is designated with our traditional customer support number, but if you would like for us to help if you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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