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user_av6kai
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Wednesday, December 18th, 2024 8:26 PM

Bill

You sent a text for me to update my private information. Yet I am in auto pay and updated it a few months ago. Is this a scam 

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Updated 

5 months ago

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XfinityEricB

Official Employee

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2.2K Messages

5 months ago

 

user_av6kai Our requests for updates to your information are normally through email, and request the information update through the Xfinity app only, and not any links in a text. Did the text refer you back to the Xfinity app to update information?

 

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