Hello @user_nqz08t! Thanks for visiting Xfinity Forums for help with your billing concerns! Have you recently had a promotion expire? You can tell the changes in your recent billing on the monthly statement, on page 3. You will also be notified of any upcoming changes like a promotion expiring, about 30 days before it does.
If that is the case, have you checked out our new plans and offers? We have great ones going on over at https://www.xfinity.com/learn/deals just make sure you are signed in.
If you are having trouble with this or have any other questions please let us know!
XfinityEva
Official Employee
•
2K Messages
9 days ago
Hello @user_nqz08t! Thanks for visiting Xfinity Forums for help with your billing concerns! Have you recently had a promotion expire? You can tell the changes in your recent billing on the monthly statement, on page 3. You will also be notified of any upcoming changes like a promotion expiring, about 30 days before it does.
If that is the case, have you checked out our new plans and offers? We have great ones going on over at https://www.xfinity.com/learn/deals just make sure you are signed in.
If you are having trouble with this or have any other questions please let us know!
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