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Thursday, October 26th, 2023 2:00 AM
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Hello, please advise why on my bill there is a my Xfinity plan charges $102 is for
Responses
Official Employee
•
1.9K Messages
2 years ago
Thank you very much for reaching out to us here @user_kjssj4. I will be happy to check on any charges on your plan from here for you. Could you send a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
XfinityJohnG
Official Employee
•
1.9K Messages
2 years ago
Thank you very much for reaching out to us here @user_kjssj4. I will be happy to check on any charges on your plan from here for you. Could you send a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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