Visitor
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1 Message
Bill increased 30+%. Looking for renewals to match prior rate.
Our discount ended and we're looking for renewal options to keep our prior rate with Xfinity or elsewhere. A 30+% increase on bills is not going to work for us.
Visitor
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1 Message
Our discount ended and we're looking for renewal options to keep our prior rate with Xfinity or elsewhere. A 30+% increase on bills is not going to work for us.
XfinityJohnG
Official Employee
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1.8K Messages
2 days ago
Thank you for reaching out here @user_a69e24. I would be happy to explore all the best options we have for your service from here. Could you send me a direct message with the full name and complete address for your service? You can also look at any promotions available on the Xfinity.com/myaccount site or through your Xfinity app.
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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