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user_8zpjqn
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Visitor

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10/29/2026 7:24 PM

Bill Due Date

Hi, I was wondering why my bill is due after only three weeks of opening the account and not a full month? I opened the account on 10/23 and my first bill is due on the 13 of Nov(21 days after opening my account). My bill also says I owe 60 dollars when I was told it would only be 50 a month with the discount but that was not reflected in my bill.

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2 hours ago

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XfinityVictor

Official Employee

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2.6K Messages

7 hours ago

user_8zpjqn Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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XfinityVictor

Official Employee

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2.6K Messages

2 hours ago

I am glad we were able to clear up any doubts regarding your bill. Have a great rest of your day!

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