Beware

Due to the lack of competence, you lost a once loyal customer.  I have xfinity every opportunity to fix the situation and you failed.  I feel like my loyalty didn’t matter and you just continued to brush it off.  You had more than a handful of chances and there has been many hours and days wasted by your company’s  incompetence, which then lead to many hours and days wasted on my part.  I will NEVER recommend or have one good thing to say about xfinity.  I spent $3000+ per year and would have continued to do so if you had fixed the situation and had good customer service.  I’m not sure how you are still in business or why someone has not filed law suits against you.  If a class action ever develops, I will be right there with full support of the law suit.  It’s disgusting you can employee people that cannot fix the situation and every customer service specialist can barely speak English.  

I’m sure I will receive an automated response because that’s how you do business.  You can’t even have an actual person respond.  I cannot believe it has taken me this long to realize what a terrible company xfinity actually is.  Good riddens!