U

Monday, March 3rd, 2025 10:19 PM

Best plan

I need help with someone to look at my account and see if there is any overlap. It appears we are being charged a lot more than when we first started. Maybe you have a better plan out there now. Can I speak to a live representative

Official Employee

 • 

1.1K Messages

2 months ago

 

user_wx7ygi Hi there! I am glad you reached out, I am happy to lend a hand in reviewing your service, pricing and options for something that better aligns with your needs. You are in great hands and I am positive we will find a great deal to fit your needs. 

To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.

 

 Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "direct messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

Please let me know if you have any questions or run into any problems. 

 

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