Best customer service ever

Tried to fix my address for some reason xfinity pick some different address to install was wondering why i have to pay for someone else's service nobody to talk to fix the issue what a good customer service for new customer welcome

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XfinityThomasB

Official Employee

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2.2K Messages

2 days ago

user_qrz1w9 Thank you for reaching out! Was the service setup for a different address than yours? Was this an apartment or unit number issue?

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user_qrz1w9

Visitor

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2 Messages

No its a house with same number but different street name

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2 days ago

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XfinityThomasB

Official Employee

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2.2K Messages

user_qrz1w9 Gotcha! We can easily get this sorted out for you my friend.

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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2 days ago

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Customer Service

user_qrz1w9

Best customer service ever

XfinityThomasB

user_qrz1w9

XfinityThomasB

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