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user_dp907e
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Wednesday, January 7th, 2026 9:36 PM

Benson Boone Presale Code

I am an xfinity reward member (gold status). I am over 18 and live within the 75 mile radius from the 94102 zip code.  My account is in good standing and I do not see a code in the rewards portal to use on the ticketmaster website for the benson boone concert at bill graham on 2/5.  Please help!

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XfinityDilary

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1 day ago

 

Thanks for posting on our community forums, user_dp907e. Do you see the reward available on the website at all? 

 

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user_dp907e

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8 Messages

No I don't - not at all.  Thank you

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1 day ago

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XfinityDilary

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user_dp907e, If the reward is not available at all, it means you do not qualify. Are you sure you're within the 72-mile radius? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 day ago

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user_s2m33m

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I’m a platinum member and within 30 miles and have the same problem. I looked for the code yesterday and today for hours, I don’t think it’s live. I spent 45 minutes on the phone and most didn’t even know what I was talking about 

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1 day ago

user_dp907e

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8 Messages

 Hi - do you have any update on this?

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1 day ago

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user_dp907e

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@user_s2m33m​ thanks for the info.  so frustrating.

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1 day ago

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user_dp907e

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1 day ago

Yes I am 100% sure - I am actually within a 10 mile radius.  Please advise!  

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user_owzoyj

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1 day ago

I’m in a 30 mile radius, a platinum member and also can’t find the code. Tried calling as well and nobody could help.  

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