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Visitor

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2 Messages

Thursday, January 30th, 2025 9:20 PM

Being charged For Starz Premium channel but I do not subscribe to Starz via xFinity.

Being charged For Starz Premium channel but I do not subscribe to Starz via

xFinity. I need this off my bill

Official Employee

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869 Messages

3 months ago

Good afternoon @user_73cd17. Thanks for taking the time to post your Starz issue here on our Forums. If you could please send our team a direct message with your full name and full address, we can work on removing Starz from your account.

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

Official Employee

 • 

2K Messages

3 months ago

Thanks again, @user_73cd17 for reaching out! I'm glad our team could help remove Starz from your account. Take care! 

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