Bees nest

We have a very large bees nest in an Xfinity pedestal in our backyard. We need someone sent out to remove it.

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XfinityShawn

Official Employee

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2.5K Messages

4 hours ago

user_673ed5 You will need to hire a professional to remove the bees/hive as our repair teams don't do that.

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user_673ed5

Visitor

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3 Messages

@XfinityShawn your pedestals are locked. There is no way to remove it without your involvement.

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4 hours ago

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@XfinityShawn also this has been a reoccurring issue and they sent a tech and a beekeeper out in the past. This is your equipment that you have an obligation to maintain. I would like this escalated if you are unwilling to help us as this is a hazard at this point.

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4 hours ago

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XfinityShawn

Official Employee

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2.5K Messages

user_673ed5 We can look further into this, and we will need to obtain your account details.

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4 hours ago

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Customer Service

user_673ed5

Bees nest

XfinityShawn

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user_673ed5

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