Visitor
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5 Messages
Bees in Comcast pedestal
Hello, bees have made a hive in the Comcast pedestal. This is Comcast property. This is a health and safety issue. Please remove the bees asap.
Visitor
•
5 Messages
Hello, bees have made a hive in the Comcast pedestal. This is Comcast property. This is a health and safety issue. Please remove the bees asap.
XfinityJon
Official Employee
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1.9K Messages
23 hours ago
Good evening user_j2cac8. I will be happy to assist you with looking into this further. I will need some additional information in order to proceed.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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user_j2cac8
Visitor
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5 Messages
3 hours ago
This issue has been going on since August 22. These have been multiplying. This is a health issue. And safety issue and your equipment is going to get messed up. I have two ticket numbers [Edited: “Personal Information”] and [Edited: “Personal Information”]. I’ve been trying to communicate with your private message. That was suggested those people do not seem very interested in resolving the issue it’s 20 minutes between messages. This is unacceptable behavior from your staff and resolution team. You are ignoring the problem, hoping that someone else is going to take care of it. This is your property and you are being negligent concerning this situation.
(edited)
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