U

Visitor

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1 Message

Thu, Apr 15, 2021 12:10 PM

Been waiting on a ticket for my address for 3months please help speed up this process please

My family and I have moved into a new home and have been patiently waiting for a ticket for our address. I’ve been giving many different dates but still nothing has happens PLEASE HELP 

Responses

EG

Expert

 • 

86.6K Messages

1 m ago

Concern moved here for greater exposure to actual Comcast employees. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastAbbie

Official Employee

 • 

267 Messages

1 m ago

@user_9025a7 Hello and thank you for taking the time to reach out to us today! I am so sorry to hear this serviceability request is taking longer than expected. I want to help. Can you please reach out through private message (by clicking on the chat icon on the top right of the page) with your first and last name, name on the account if different, and service address?

 
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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