Visitor

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4 Messages

Thursday, April 23rd, 2026 7:17 AM

Battery Backup

How do I purchase battery backup for the WiFi extender? Can I purchase from a Retail store or a third party retail store ? 

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Official Employee

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2.9K Messages

4 hours ago

Hi there! Thank you for reaching out. We'll be happy to look into this for you. We also see your Direct Message. In the future, please wait to be invited to send a DM. We mention this due to our Forums Guidelines, and it is a violation to send an Unsolicited DM to an Official Xfinity Employee. We will respond to your DM shortly, but please be sure to follow the process going forward.

Visitor

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4 Messages

Ok Thank you for the information! I have replied to the DM

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