The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hi there @user_fqisyw Thank you so much for reaching out about ordering a backup battery. I'll be happy to assist. Please report to the direct message. I'll further assist there.
EG
Expert
•
118.9K Messages
7 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDemetrise
Official Employee
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252 Messages
7 hours ago
Hi there @user_fqisyw Thank you so much for reaching out about ordering a backup battery. I'll be happy to assist. Please report to the direct message. I'll further assist there.
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EG
Expert
•
118.9K Messages
7 hours ago
@XfinityDemetrise @user_fqisyw
@XfinityDemetrise @user_fqisyw
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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