Good evening @user_so6hip and thank you for reaching out to us on our Community Forums. We’d be happy to assist with placing an order for an Xfinity Pro Backup Battery.
To get started, please send us a Direct Message that includes your first and last name and the service address on the account, and we’ll take care of the next steps for you.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
Click the "Direct Message chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityAlyssaA
Official Employee
•
2.5K Messages
3 hours ago
Good evening @user_so6hip and thank you for reaching out to us on our Community Forums. We’d be happy to assist with placing an order for an Xfinity Pro Backup Battery.
To get started, please send us a Direct Message that includes your first and last name and the service address on the account, and we’ll take care of the next steps for you.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
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