cooperfamily912's profile

New Poster


1 Message

Thu, Nov 12, 2020 11:00 AM


How do I submit bankruptcy information for my account?  And how do I private message someone here because I don't see the option on the right of the screen as stated on another post.





26.1K Messages

9 m ago


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

Official Employee


2.9K Messages

9 m ago

Greetings, @cooperfamily912! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear about your situation. We know these times can be rough with how the economy is and with covid. We can certainly help you with making sure the rights forms are being filled out. Since you already sent a PM, I will continue to assist you through there.



1 Message

3 m ago

I filed bankruptcy as well and can’t get anyone to give me legal team or get my account codes. They still keep taking payments

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