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Thursday, March 26th, 2026 10:11 PM

Balance verification

I received a bill that has a 13.92 credit balance.  I want to verify that is correct 

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Official Employee

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954 Messages

23 hours ago

Hey there user_v359nc 🙌 I appreciate you reaching out with your post, and we're here to help 👍 If you received your most recent bill with a credit reflected on it, rest assured that would be 100% finalized and accurate. Any time you want to double-check your balance as well as any credits reflecting issued to your account, you can do so by logging into your account via the Xfinity app or Xfinity website.

 

For a quick guide on how to view your itemized bill, please check out xfinity.com/support/articles/viewing-your-bill-online-ecobill, and let me know if you have any questions!

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