5 Messages
Bait and switch
Why was I offered a promotion to lower my cable by signing up for free mobile phone and service. But after I agreed I was charged for mobile?
5 Messages
Why was I offered a promotion to lower my cable by signing up for free mobile phone and service. But after I agreed I was charged for mobile?
XfinityThomasC
Official Employee
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2.6K Messages
2 years ago
Hello @user_lxdhzl Was the promotion to lower your cable service successful? We can help with your residential services. To receive customer support with your Xfinity Mobile billing, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobile-offer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist
You can contact our Xfinity Mobile support center via any of the following methods:
Thank you for participating in our community.
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XfinityDilary
Official Employee
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2.3K Messages
2 years ago
@user_lxdhzl I'm glad we were able to help with all of your concerns. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your weekend.
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