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user_ajhplk

3 Messages

Saturday, January 6th, 2024

Closed

Bad Wifi coverage

My wifi doesn't work at the opposite end of my house. Is there any way to increase coverage so it covers the whole house? House is 3200 sqft.

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2 years ago

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XfinityMarcos

Official Employee

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2.4K Messages

2 years ago

Hello @user_ajhplk, that would be pretty frustrating to deal with, so I totally get why you're reaching out. If it's a coverage issue like you're mentioning, the best option would be our WiFi Boost Pods. Are you only having service issues in the specific area of your home? 

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user_ajhplk

3 Messages

No it doesn't work in my kitchen, upstairs, or my backyard which are only like 40 feet away

2 years ago

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XfinityMarcos

Official Employee

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2.4K Messages

@user_ajhplk, There may be some othe issues we can look into together in our DM. However, this is also a very helpful link to Improve your Network Performance. 

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2 years ago

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