Visitor
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1 Message
Bad customer service
I'm really disappointed with the Xfinity Internet... Their agent expressed to me that they would charge me $100 to come out and check my connections of why my internet keeps dropping out.. I have been a customer with them for years and to me this is ridiculous that they're going to charge. Let's just say I'm not happy with him anymore and I will be shopping somewhere else
XfinityAbby
Official Employee
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524 Messages
10 hours ago
Hello @user_tmtpo0, Thank you for taking the time to post on our community forum. When it comes to technician appointments it is standard that there is a charge unless there is a problem with our equipment or lines. I would be glad to look into this for you further if you are still having issues with your service.
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